Support

Help with your reserve plan.

Start with the guidance below or contact the developer directly by email.

Contact

Email support

HOA Reserve Planning is developed and supported by Mark Harris. For app issues, general feedback, or feature requests, email .

Compose a support email

Quick help

Common workflows

Getting started

  • Create a blank reserve plan, start from a bundled template, or open an existing .hoaplan document.
  • Work through Assumptions, Components, Funding Scenarios, and then Forecast or Compare.
  • Use a template as a demonstration starting point and replace its fictional information with your own.

Plans and storage

  • Use Finder on Mac or Files on iPhone and iPad to name, move, share, and organize plan documents.
  • Duplicate a plan before exploring an independent alternative.
  • Avoid editing the same plan on multiple devices at the same time.
  • Let iCloud Drive or your selected file provider finish synchronizing before switching devices.

Funding and forecasts

  • Create manual or generated contribution scenarios and select the scenario you want to review.
  • Use Forecast to examine one scenario’s balances, cash flow, and funding adequacy.
  • Use Compare to review multiple contribution paths and reserve outcomes together.
  • Select a year with spending to see the component work behind the annual total.

PDF reports

  • PDF Options publishes one selected funding scenario for readers who do not use the app.
  • Choosing a report scenario does not change the plan’s active scenario.
  • A PDF is a snapshot. Export it again after changing the plan.
  • Review the completed report before distributing it.

Before contacting support

When practical, include:

  • The app version and build shown in Help & About.
  • Whether you are using Mac, iPhone, or iPad and the operating-system version.
  • A concise description of what you expected and what happened.
  • The steps that reproduce the issue and a screenshot if it helps explain the problem.

Reserve-plan documents may contain association-specific financial information. Do not email a plan or report unless it is necessary for the support request and you are comfortable sharing it through email.

System requirements

HOA Reserve Planning supports macOS 26, iOS 26, and iPadOS 26 or later.

Privacy

The app has no account system, analytics, advertising, or developer-operated backend. Review the complete privacy policy for details about local files, file providers, support email, and this website.

License and acknowledgements

When distributed through Apple’s App Store, HOA Reserve Planning uses Apple’s Standard Licensed Application End User License Agreement.

This app includes ZIPFoundation, open-source software used for local ZIP archive handling.

ZIPFoundation MIT License
MIT License

Copyright (c) 2017-2025 Thomas Zoechling (https://www.peakstep.com)

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.

Important planning notice

HOA Reserve Planning is an estimation and planning tool. Its results depend on the information and assumptions entered and are not legal, engineering, accounting, investment, or other professional advice.